The Manager, Colleague Assignment and Scheduling (MAAS) ensures that labor resources are appropriately allocated, managed and utilized. This is important not only in the face of the current regulatory environment, but, in our ability to recruit and retain the best colleagues. Facilitating a positive work-life balance of our colleagues can be achieved through proper scheduling and proper scheduling practices.
The MAAS will be directly responsible for our automated staff-scheduling technology in the community and will schedule all colleagues in the assigned area. This includes full use of internal staff-scheduling software solution. A significant requirement of the position requires the MAAS to create labor reports and conduct daily, weekly and monthly in-depth labor analytics and then provide best practice operational recommendations.
They are also responsible for:
• Communicating clearly with colleagues about scheduling practices and policies
• Providing as much advance notice as possible to colleagues when schedules change
• Ensuring scheduling best practices are a routine part of manager education
• Adopting consistent scheduling practices and policies within the community
• Applying the scheduling technology consistently throughout the community
• Conducting education for all employees, highlighting the benefits and proper use of the technology
• Identifying the limitations of the technology and need for human intervention.
These highly skilled functions by the MAAS allow us to experience improvements in operational efficiency, have increased confidence of compliance with regulatory requirements and standards, have greater visibility into labor resource allocation in light of variable workloads and cause greater colleague satisfaction and retention through schedules that meet their needs.
This position will report to the Administrator with a dotted-line report to the Human Resources Business Partner.
Desired Skills & Experience
• 1-4 years of scheduling experience in a healthcare environment
• Some experience with scheduling software
• A Bachelor's Degree in Business Administration, Human Resources, or similar field is required
• Ability to communicate openly, honestly, and respectfully
• Good written and oral communication skills, confidence to act independently when required, and an innovative outlook on the position.
This is a new position for the community, so a willingness to make mistakes, learn from them and move on to the next idea is a must.